Privacy and your information

DemoDirector processes your Steam identity and display name, submitted demos and their player/voice data, requested videos, match-history metadata, purchase email, payment references, balance and refund records, and settings needed to operate the service. Steam handles sign-in; we do not ask for a customer’s Steam password. Stripe handles card entry and payment processing; card numbers are not stored by DemoDirector.

Premier history uses your protected match-history authorization and sharing code. Turning off automatic videos stops new automatic requests. Public match history is discovered from your Steam profile. Manual uploads remain available. Videos are public unless the signed-in focus owner unlists them individually or enables Keep my videos unlisted. Anyone holding an unlisted video's direct link can still view it.

Controller: Per Johan Torsvik Krotseng, trading as DemoDirector, Møllergata 27, 3616 Kongsberg, Norway; mermoman001@gmail.com; +47 984 23 795. We process requested account, order and delivery data to perform your contract, keep required financial records to comply with legal obligations, and use legitimate interests for proportionate service security, abuse prevention and relevant gameplay processing/publication. Other participants' public availability does not itself establish consent. You may object to processing and request a review or removal of material about you.

Demos and final media are stored on our local service computers, separately from SQL records. Source and video retention are described in the delivery policy. Financial, refund, allowance and audit records are kept separately for continuing obligations, fraud prevention and legal retention; unnecessary support/security data is reviewed for removal. Essential cookies maintain sign-in, private purchase access and request security. We do not use purchase contact details for marketing.

We retain the billing country, required billing subdivision and payment-method country supplied by Stripe to check paid-market availability and financial obligations, alongside the accepted purchase policy. A saved autofill email is separate from verified email ownership. Historical purchases retain their own contact. Stripe processes payments and Resend delivers service emails. These providers can process data outside the EEA, including in the United States, under their applicable data-processing terms and transfer safeguards. An EU email sending region does not mean all email data stays in the EU. See Stripe's data terms and Resend's data terms; contact us for information about the safeguards applying to your data.

Contact mermoman001@gmail.com for access, correction, deletion, restriction, portability, objection, or a content/privacy concern, using the relevant purchase or video link. You do not need to be the purchaser to raise a concern about your own data. We may need proportionate identity evidence and must retain records where the law requires it. You may complain to Datatilsynet or your competent data-protection authority. No decision about your eligibility is made by solely automated profiling with legal or similarly significant effects.